Terms of Use.
[Last updated: 16 July 2025]
Introduction
Welcome to Roho. These Website Terms of Service ("Terms") govern your use of the Roho website, mobile applications, and related services (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please discontinue use of the Services immediately.
1. Acceptance of Terms
By using our Services, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and that you have read, understood, and agree to these Terms.
We may update these Terms from time to time. If we make material changes, we will notify you via email, in-app notification, or by posting an updated version on our website. Continued use after changes means you accept the updated Terms.
2. Access and Use of Services
2.1 Provider Access: Registered providers may access our Provider Platform through secure login credentials to manage services, bookings, payments, and client interactions.
2.2 User Access: Users can browse and book wellness/fitness services through our website and mobile app. You agree to provide accurate, up-to-date information when creating an account or making a booking.
2.3 Prohibited Uses: You agree not to:
Use the Services for any unlawful purpose.
Interfere with or disrupt the operation of the Services.
Attempt to gain unauthorized access to our systems.
Copy, distribute, or reverse-engineer any part of the Services.
3. Intellectual Property
All content, software, trademarks, and other intellectual property rights in the Services are owned by Roho or our licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services for personal or business use in accordance with these Terms. Any unauthorized use may result in termination and legal action.
4. Third-Party Links & Services
The Services may contain links or integrations to third-party websites or services. Roho is not responsible for the content, policies, or practices of these third parties.
5. Disclaimers & Limitation of Liability
5.1 Disclaimers: The Services are provided “as is” and “as available.” We make no guarantees regarding the availability, accuracy, or reliability of the Services. Roho is not responsible for the acts, omissions, or quality of services provided by third-party providers listed on our platform.
5.2 Limitation of Liability: To the fullest extent permitted by law, Roho shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunities, arising from your use of the Services.
6. Indemnification
You agree to indemnify, defend, and hold harmless Roho, its affiliates, officers, employees, and service providers from any claims, damages, liabilities, or expenses arising out of your use of the Services or your violation of these Terms.
7. Privacy & Data Protection
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
8. Modification of Terms
Roho reserves the right to amend or modify these Terms at its discretion. Any changes will be posted on this page, and the updated Terms will take effect immediately upon posting.
9. Termination of Access
Roho reserves the right to suspend or terminate your access to the Services at our discretion if you breach any of these Terms or engage in activities that harm our business or users.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of Kenya. Any disputes arising under these Terms shall be resolved in the courts of Kenya, unless otherwise required by applicable law.
Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@rohowellness.com
Phone: +254 (0) 718 574 000